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About Us

Founded in 2021, Synapik was born from a mission to redefine the smart home experience.We are a team of engineers, designers and dreamers, who believe that true intelligence in the home is seamless, intuitive, and empowering. It’s not about having more screens to stare at; it’s about creating an environment that responds to you, simplifies your routines, and enhances your well-being—without you ever having to ask twice.

About Us

FAQs

How Long Will Shipping Take, and Do You Ship to My Country?

We offer fast international shipping to most European and American countries (USA, UK, EU, Canada, etc.). Delivery times vary:

Standard Shipping: 5-7 business days

Expedited Shipping: 2–5 business days (additional fee)

You’ll receive a tracking number as soon as your order ships!

What If My Order Arrives Damaged or Incorrect?

We’re sorry if this happens! Contact us within 48 hours at Synapik@outlook.com, and we’ll replace or refund your order immediately. Photos of the issue help speed up the process.

What Payment Methods Do You Accept?

We accept secure payments via:

✔ Credit/Debit Cards (Visa, Mastercard, Amex)

✔ PayPal

✔ Apple Pay / Google Pay

✔ Bank Transfer (for bulk orders)

All transactions are encrypted for security.

Can I Return or Exchange a Product If It Doesn’t Fit/Work?

Yes! We offer a 30-day return policy for unused/unopened items. Simply contact our support team, and we’ll guide you through the process. (Note: Buyer covers return shipping unless the error is ours.)